Informativa sui rimborsi

At Palette & Page Co., all sales are final.

Due to the nature of our stationery products, we do not accept returns, exchanges, or cancellations once an order has been placed.

However, if your item arrives damaged, defective, or if you receive the wrong item, please contact us within 3 days of delivery at  hello@palettepageco.com. Please include your order number and clear photos of the item and packaging. If the issue is approved, we will offer a replacement or refund depending on the situation. Items must be unused and in their original condition to qualify for any resolution.

Customers are responsible for all return shipping costs unless the item arrived defective or incorrect.

International Returns

If an international order is eligible for a return under our Return Policy, all return shipping costs are the responsibility of the customer.

Any duties, taxes, customs fees, or other charges associated with returning the order are also the responsibility of the customer. Original shipping charges, duties, taxes, and customs fees are non-refundable.

Palette & Page Co. is not responsible for additional customs charges or fees incurred during the return process.

Palette & Page Co. is not responsible for items damaged after delivery, lost packages marked as delivered, or incorrect shipping addresses entered at checkout.